Strategic thinking & planning
As-is process modeling
Process assessment
Process redesign, documentation
Gap analysis
High level requirements
Case for change
Initial risk assessment
Implementation roadmap
Integrated project plan (I/T, Change Mgmt, Client, Suppliers)
Project management system
Plan management (scope, schedule, costs)
Procurement/supplier mgmt
Issue, risk, dependency mgmt
Testing and acceptance
Quality assurance
Change inventory & definition
Job/organization design
HR/union issue resolution
Change readiness assessment
Sponsorship assessment & coaching
Deployment strategy
Communications plan
Support plan
Rewards & consequences plan
Resistance management
Skills needs definition (process, role, tools)
Gap assessment
Delivery strategy (time, content, media)
Content preparation
Delivery
Assessment
Remedial Support
"Improved Results Through Innovation & Collaboration"
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